Privacy Policy
Effective Date: 30-04-2025
At GoGlobia Travelling Technologies Limited ("GoGlobia", "we", "us", or "our"), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, mobile app, and travel-related services.
By using our services or accessing our platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information from you when you:
Visit our website or mobile app
Register an account or fill out a form
Make a booking (flights, hotels, Umrah packages, etc.)
Subscribe to newsletters or promotional emails
Engage with our customer support or social media
Personal Information may include:
Full name
Contact information (email address, phone number, address)
Identification documents (passport, NIN, visa)
Payment details
Travel history and preferences
Religious travel intent (for Hajj/Umrah packages)
Medical or educational documentation (for relevant services)
2. How We Use Your Information
We use the information collected to:
Process bookings, payments, and cancellations
Issue tickets and confirm reservations
Provide personalized travel recommendations using AI
Facilitate visa, Hajj, Umrah, medical, or student travel services
Communicate with you (support, updates, marketing offers)
Improve our services and user experience
Comply with legal, regulatory, and security requirements
3. Data Sharing & Disclosure
We may share your personal data with trusted third parties only when necessary, including:
Airlines, hotels, and local transport partners
Visa processing and immigration authorities
Payment gateways (e.g., Paystack, Flutterwave)
Medical institutions and universities (for specialized services)
Government agencies as required by law
We never sell or rent your personal information.
4. Data Protection & Security
We implement industry-standard security measures to protect your data, including:
SSL encryption
Secure payment gateways
Role-based access control
Periodic security audits
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Access and review your personal data
Request corrections to inaccurate data
Request deletion of your personal information (where legally permissible)
Opt out of marketing communications at any time
To exercise any of your rights, please contact us at privacy@goglobia.com.
6. Cookies & Tracking Technologies
We use cookies and similar tools to enhance user experience, track analytics, and personalize services. Please refer to our Cookies Policy for more details.
7. Data Retention
We retain your information only for as long as necessary:
To fulfill service requests and bookings
To comply with legal, tax, and regulatory obligations
To maintain records for customer service and dispute resolution
8. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect data from children without parental consent.
9. International Data Transfers
If you are located outside Nigeria, your data may be transferred to and processed in Nigeria or other jurisdictions with different data protection laws. By using our services, you consent to such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date†at the top. We encourage users to review this page regularly to stay informed of how we protect your data.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
GoGlobia Travelling Technologies Limited
📠Address: Suite 3B, Aisha Plaza II, Ring Road, Opp. Sheikh Abu Safyan, Kano State || 1209 Unguwan Yamma Zawachiki Kano State.
📧 privacy@goglobia.com | hello@goglobia.com
📞 +234 912 854 3573 | +234 808 936 7653
